Last updated: 28 October 2026

This Cancellation and Refund Policy applies to services offered by ALI NEXUS LTD (“we”, “us”, “our”) via https://amarevio.net/.

Company number 17211899, registered in England and Wales. Registered office: OFFICE 18998, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA. Email: ALINEXUS@proton.me.

Read this with our Terms of Use and Legal Notice.

1. We do not sell physical goods

We provide B2B professional services, including partner search, market-entry research, B2B contact lists, first introductions, and related international business development support.

The Website is not an online shop. We do not sell products that can be “returned” in original packaging. Theme or WooCommerce sample text about 30-day product returns, unused items, gift cards, or perishable goods does not apply to us.

2. Enquiries are free

Sending a form, requesting a consultation, or emailing us does not create a paid contract and does not trigger any fee or refund.

A fee is payable only if we and you (or your company) agree it in writing — for example a proposal, statement of work, invoice, or email confirmation of scope and price.

3. When a refund may apply

Refunds, if any, follow the written engagement. If that document is silent, the rules below apply.

3.1 Work already performed

Fees for work we have already carried out (research started, lists prepared, outreach or introductions made, time booked and used, third-party costs incurred) are not refundable.

3.2 You cancel before work starts

If you cancel in writing before we have started the agreed work, we will refund prepaid fees for that unused work, minus:

  • any non-recoverable third-party costs we have already incurred with your authority; and
  • any clearly stated non-refundable retainer or setup fee in the written engagement.

3.3 You cancel after work has started

If you cancel after work has started, we may invoice (or retain) a reasonable amount for work done up to the cancellation date, plus authorised third-party costs. Any prepaid balance above that amount will be refunded.

3.4 We cannot deliver

If we cancel an engagement for a reason within our control and cannot deliver the agreed unused part of the work, we will refund prepaid fees for that unused part.

We do not refund because a partner search, introduction, or market report did not lead to a contract, meeting, or revenue. Results of commercial talks with third parties are not guaranteed. See the Legal Notice.

3.5 Duplicate or clear billing error

If you are charged twice in error, or invoiced an amount we agree is wrong, we will refund the excess after we verify it.

4. How to request a cancellation or refund

Email ALINEXUS@proton.me from the address used in the engagement, and include:

  • company name and contact name;
  • date and description of the engagement / invoice number;
  • whether you want to cancel, pause, or request a refund, and why.

We will confirm receipt and respond within 14 days. Approved refunds are paid by the same method as the original payment where practicable, within 14 days after we confirm the amount.

We do not currently publish a telephone number. Use email only.

5. Consumer cooling-off (usually not applicable)

Our services are offered to businesses (B2B). The UK consumer 14-day cooling-off right under the Consumer Contracts Regulations does not normally apply to contracts concluded with a business customer.

If, exceptionally, you contract with us as a consumer, statutory rights that cannot be excluded remain unaffected. If you ask us to start work during a cooling-off period (where one applies), you may have to pay for services supplied up to the point you cancel.

6. Chargebacks

If you have a genuine billing issue, contact us first so we can resolve it. Unjustified chargebacks on amounts that match a written engagement and work performed may be treated as a breach of that engagement.

7. Governing law

This policy is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive or similar relief in any jurisdiction.

8. Changes

We may update this page. The new version applies from the “Last updated” date. Engagements already signed follow the version (or contract clause) in force when they were agreed, unless both parties agree otherwise.

9. Contact

ALI NEXUS LTD
OFFICE 18998, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA
Email: ALINEXUS@proton.me